Returns & Refunds

If something isn't right, email us and we'll sort it out.

Return window

You can return anything within 30 days of delivery.

Condition

It has to be unworn, unwashed and still have its tags. We can't take back something that's been worn.

How to start a return

Email hello@neblima.co with your order number and what's wrong, and we'll send instructions within one or two business days.

Refunds

Once your return gets here and we've had a look at it, we refund your original payment method within 5 to 7 business days. Original shipping isn't refundable.

Return shipping

You cover return shipping, unless the item arrived damaged or we sent the wrong thing. Then it's on us.

Exchanges

Want a different color or style? The fastest way is to return the first one for a refund and place a new order.

Damaged or wrong items

If your order shows up damaged or wrong, send us a photo within 7 days of delivery and we'll make it right at no cost to you.